PlayNJ Review Process

Our goal at PlayNJ is simple: To inform and educate our readers on the safe legal online gambling products available in New Jersey. The expert reviews you read on this site aim to inform you on the features and quality of legal gambling sites available in NJ, including pros and cons of every site and app.

PlayNJ is synonymous with gambling in New Jersey. No other gaming affiliate has that level of reputation or expertise. Our experts started reviewing New Jersey gambling companies in December 2014. And we believe no one covers the New Jersey gambling market better.

As a licensed affiliate in the state of New Jersey, we at PlayNJ are committed to producing honest and independent reviews that you can trust to base your own decisions about where to play.

What you will learn about our Review Process

Why you can trust PlayNJ expert reviewers

Our staff of writers, editors and content managers brings over 30 years of experience covering the US legal gambling industry.

Our main reviewer is David Danzis, lead writer for PlayNJ. David is an award-winning journalist who has covered the Atlantic City casino market for over a decade as a writer and reporter. He is now our lead analyst for NJ online gambling, Atlantic City land-based casino companies and legal sports betting. A graduate of Rutgers University, David is a New Jersey native with a reputation for breaking NJ gambling news, conducting exclusive and in-depth interviews and showing a window into the business and politics surrounding the Atlantic City casino market.

All our online gambling reviews also go through rigorous edits by our staff, including PlayNJ managing editor Grant Lucas. Grant has been covering the legal gambling industry since 2018, with an emphasis in New Jersey, New York and Pennsylvania markets. Grant is also a seasoned writer and sports reporter with a background in covering amateur and professional sports in Oregon.

Learn more about the PlayNJ team.

Our rigorous review process

The reviews you read on our site are completely independent of the companies we’re affiliated with. That means the gambling companies we have affiliate partnerships with have no input in the content we produce about their betting products. Period. Although we may receive a commission when you sign up to gambling companies through our affiliate links, that’s where the business relationship ends. We’ll tell you what we think, not what they want you to hear. In addition to the positive features of gambling sites, we will also let you know what we don’t like or where the apps can improve.

Our expert reviewers actually use the gambling apps they review and regularly frequent the various sites in New Jersey. So you’re getting authentic reviews from experts who have personal experience with the betting products. Because your money is involved, we believe you deserve that level of honesty, transparency and trust to make the best decision possible for you.

PlayNJ review criteria

Our expert reviews are based on criteria that is both experiential and useful. That last part is key. It doesn’t matter how much experience a reviewer has if the review doesn’t benefit the user. All of the gambling site reviews you’ll find at PlayNJ take into account the following criteria:

The only gambling companies you see reviews for are those that are legal and licensed to operate in the state of New Jersey. Illegal and offshore companies will not be reviewed or mentioned on this site, unless it’s to say you should avoid using them. The companies that are legal and licensed in New Jersey follow strict regulations and must adhere to those policies at all times.

Like you, our data and information is on the line when we use these gambling companies. Needless to say, we want it protected and secure so we’re protected and secure. There is always more that companies can do when it comes to safety and security of the data and information of users. Here are some of the aspects we use when reviewing safety and security.

  • Two-factor or strong authentication
  • Facial recognition
  • Email or text alerts when you sign into your account
  • Data encryption and software

Speaking of customer support, do the gambling companies actually deliver customer service or is it just lip service? In other words, are you a way to make money. What’s been lost in the digital age is strong customer service. It’s hard to have human interaction when everything is online. But the companies that do customer support, do it naturally and you can tell. Here are some of the key things we use in reviewing customer support.

  • Options
  • Effectiveness
  • Responsiveness
  • Attitude

The main reason people gamble — the potential to win a little money. The more options you have to deposit and withdrawal money into your account, the more likely a gambling company will appeal to a wider user base. The fewer the restrictions in place, the better a gambling company is for users in New Jersey. Here are some of the key factors in how we review banking with gambling companies in New Jersey.

  • Deposit/withdrawal options
  • Payout speed
  • Convenience
  • Reliability

People love options. And the more options that people have, the better. Yes, each person has their own taste, but variety is the spice of life and allows to try new things. The same is true for the games gambling companies offer in New Jersey. The deeper the catalog of games, the better that company is rated. Here are some of the key things we use to review games that gambling operators offer.

  • Frequency of new games
  • Innovative game offerings
  • Exclusive games
  • Live dealer game selection

The current catchall when it comes to expert reviews, but that doesn’t make it any less important. The easier it is to use an app or website, the more enjoyment you get out of using it. And the more likely you are to come back. There’s nothing more frustrating than unnecessary hurdles to get what you want. Here are some of the key elements we use when reviewing user experience.

  • Intuitive and easy-to-use layout/navigation
  • Custom features like searchable, customizable or other person touches
  • Seamless ability to switch between casino/sports/poker

Since there are so many online gambling options in New Jersey, that means there are lots of bonuses and promotions. Our experts have read the terms and conditions of the bonus and promo offers in the state so you know what needs to happen to turn those bonus credits and funds into real money. Here are some of the key things we use when reviewing bonuses and promotions.

  • Playthrough requirements
  • Value
  • Ease of use
  • Offers for new and existing users
  • Frequency of regular promotions

Just about everything we do is done on our phones. So the integration of an online gambling company from desktop to mobile is really important. But so is the quality of the app. As is the case with user experience, there’s nothing more frustrating than an app that freezes or crashes when you’re in the middle of playing a game or placing a bet. Here are some of the major factors in how we rate the quality of a gambling app.

  • Speed/load time
  • Buggy or glitchy
  • Integration with casino, poker and sports betting and across state lines
  • Mobile game play functionality

How a company is perceived is one of the most crucial elements of business. The company’s reputation can either serve as an anchor or a sail. And it’s hard to change how people think about a company. Innovation is a way for companies to push the boundaries and reach new heights.

For gambling companies this comes in the form of games, security, banking and customer support. The gambling companies in New Jersey that push innovation usually have a strong reputation. Here are some of the key things we use when reviewing reputation and innovation.

  • Dependability
  • Reliability
  • Responsible gambling tools
  • Innovative features

Our promise to you

PlayNJ takes pride in bringing our readers the most up-to-date information and authentic reviews of gambling products in the state of New Jersey. Honesty, integrity and transparency are ingrained in our online gambling site reviews and have been from the beginning.

Review Process FAQ

How do we choose the online gambling sites that we review?

First, all operators must be licensed and authorized to operate in New Jersey. We may review operators that aren’t live here but are legal and licensed in other markets. Each operator then undergoes a rigorous review process before we make any recommendations to you the readers.

How long do we test operators before deciding if it’s good or bad?

There is no set timetable for how long testing goes. It takes as long as it takes. We review every aspect of operators, from signing up and playing to ease of navigation and customer support. We touch on every detail of every operator so you can make the most-informed decision about which operators to patron.

Does only the writer of the review test the app?

Our writers, managing editors and content managers download apps or visit websites to gain first-hand knowledge of every legal operator in New Jersey. That is the best way to provide you with all the information you need about operators, by going through the experience ourselves.

What role do the operators play in PlayNJ reviews?

You may see advertising or promotions from operators on the site. But that’s as far as their involvement goes. Operators have no influence or input on the content that is created at PlayNJ.

Does PlayNJ recommend and review offshore casinos and sportsbooks?

No. Never. By no means will PlayNJ recommend or even review offshore and illegal operators. More important than putting Catena Medai in a legal predicament, it would you in a position where you are not as protected as if you used a legal online casino or sportsbook. The only operators you see on this site are licensed and authorized by the state of New Jersey.

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