David Rebuck, Director of the New Jersey Division of Gaming Enforcement, published a nine-page letter outlining the positives and the negatives of the first full year of New Jersey regulated internet gaming. He also gave an outlook on what may change in 2015.
Rebuck starts by going through some history of the legislative and regulatory process. He mentions that about 423 games have been approved and, as of November 30, 2014, 507,172 accounts have been created across all regulated New Jersey sites.
The next statement compared New Jersey’s internet gaming revenue to Nevada and Delaware. New Jersey gaming sites won $120.5 million from casino games and poker rake combined. This was 75 percent of the total poker rake and 98 percent of house game revenue in among the three regulated states.
The challenges of converting platforms used in other countries were mentioned. International software companies were required to alter the platforms to conform to New Jersey regulatory requirements. While this was a problem in the early days, Rebuck said that this has since been resolved.
The ability to identify players through the “Know Your Customer” process has helped virtually eliminate fraud. It has likely been a contributing factor as to why there have been no reports of underage players accessing New Jersey sites. The security was also credited with refuting a player’s claim that $10,000 was lost fraudulently, Rebuck said.
A new credit card deposit code will be unveiled early this year, according to Rebuck. The current code used is 7995 and lumps all online gaming transactions together. The new code will help differentiate regulated transactions from offshore ones. Banks would still have the option of declining the deposits, but new coding should help improve the success of credit and debit card deposits.
Responsible gaming measures were also discussed in the bulletin. Actions that make it easier for players to exclude themselves were introduced last year, as were other sources to help identify players that may exhibit problem gambling traits.
The idea of gaming compacts between other states and even other countries was discussed in the letter’s last segment. Nevada and the United Kingdom were specifically mentioned. No agreements have been signed at this time.
The New Jersey Division of Gaming Enforcement has been a leader in transparency. From openly discussing potential policies before its launch, to explaining why it licensed Pala Interactive, its willingness to create an open dialog with players and the press is a practice other jurisdictions should adopt.