MGM is making a few significant changes to the M life Rewards loyalty program at Borgata Hotel Casino & Spa in New Jersey.
Owner MGM Resorts International said these changes are being made to the popular rewards program to provide more consistency across the MGM portfolio of casino resorts.
Synchronizing the MGM properties
Effective Oct. 1, MGM is first aligning how it calculates Express Comps across all MGM properties. In fact, MGM will be adopting the way it’s done at Borgata across the US.
That means all M life Rewards destinations will soon calculate Express Comps based on time played, average bet and game type.
This calculation method is already used for table games at all MGM properties. It’s also used for slots at Borgata, MGM National Harbor, and MGM Springfield. After Oct. 1 it’ll be used across the board at MGM properties for both slots and table games.
M life Rewards room rate discount
MGM is also standardizing M life Rewards’ room rate discount at all properties.
That means all M life Rewards members will be entitled to 10% off room rates beginning Oct. 1. MGM started this standardization at its Las Vegas properties in July of this year. MGM is now rolling it out at all regional M life Rewards destinations, including Borgata in Atlantic City.
Finally, MGM is discontinuing the POINTPlay cash out it once offered at MGM Grand Detroit.
That means M life Rewards members at MGM Grand Detroit will no longer be allowed to cash out their points.
Previously, MGM Grand Detroit was the only MGM property that offered this redemption option. Effective Oct. 1, M life Rewards members will have to convert POINTPlay points to Express Comps.
MGM said these changes are part of an overall effort to ensure the long-term success of the M life Rewards program. Members’ individual Express Comps balances will not change as a result.
Further information is available at the M life Rewards desk at Borgata and all other MGM Casino properties across the US.
The player loyalty program at Borgata
MGM Resorts International took over full controlling interest in Borgata after buying out Boyd Gaming Corporation’s 50% interest in 2016.
Borgata then said goodbye to its My Borgata Rewards player loyalty program by switching over to MGM’s M life Rewards program in June 2017.
Since then, players at Atlantic City’s top-grossing casino have been earning points, slot dollars, express comps and tier credits that they can use at Borgata and any M life Rewards destination across the US.