VirginCasino.com is a joint venture between the Virgin Group and UK-based online gaming operator Gamesys. In January 2014, it became the second online casino to launch operations under the Tropicana AC iGaming license. TropicanaCasino.com flipped over the open sign two months earlier, right when regulated online gaming first went live in New Jersey.
The Virgin online casino in NJ spreads a variety of slots, video poker, table and bingo games, several of which are exclusive to the site.
Virgin’s platform mimics that of its sister site in nearly every way, and by and large, that’s a good thing, as Tropicana has proven to be one of the most consistent earners in the market, attracting thousands via its smooth, intuitive platform and wide array of promotional events.
Virgin Online Casino Review
- Casino Bonus
- Game Selection
Virgin Casino NJ may lag slightly behind the field when it comes to game selection, but what the library lacks in sheer numbers, it makes up for in diversity. A stellar casino platform, round-the-clock support and a casual-friendly welcome offer lift up the casino even further, to heights only matched by the industry’s best.
Bottom line: Game diversity, ease of use and a unique “loss” back welcome offer distinguishes VirginCasino.com as a strong contender in the NJ online casino market.
Virgin Casino promotional code / signup bonus
$20 free – Exclusive
Players that register an account will receive $20 in bonus dollars. This money must be played online within 30 days or it will expire. It is also subject to a one-time play through requirement on any game – which all told, is fairly lenient for a “no deposit” bonus. Use Virgin Casino online bonus code 20BUCKS.
Virgin NJ online casino promo code details
|Casino Name||Virgin Casino|
|Opening Bonus Amount With Code||$20 Free + $100 Cash Back|
|Opening Bonus Amount Without Code||$100 Cash Back|
|Atlantic City Casino Partner||Tropicana AC|
|IGP Permit Number||NJIGP 15-005|
Virgin Casino $100 cash back refund
Instead of a traditional match bonus, Virgin offers a cash back rebate of up to $100.
There are two ways in which patrons can capitalize on this offer:
- Gamblers that lose more than 90 percent of their first deposit (minimum of $10) within seven days are refunded an amount equivalent to their net loss, up to $100.
- Players who lose less than 90 percent of their deposit, but still do not turn a profit, will also receive a refund of $100 or an amount equal to the amount of their net loss – whichever is smaller.
Virgin online casino NJ platform
If we had to give one reason why New Jersey players have gravitated to Virgin Casino in droves, we’d say it was due to the site’s cool, intuitive and highly functional client software.
At the time of this writing (June 2016), Virgin Casino and its equally appealing sister site TropicanaCasino.com have pulled in close to $72 million in gross gaming revenue, with only the Borgata license generating more.
Virgin Casino NJ software
Both the Virgin Casino and Tropicana Casino platforms are powered by Gamesys. The online gaming tech giant also provides some of the casinos’ games, including Tiki Totems and Secrets of the Phoenix.
There are two primary ways to access the Virgin Casino platform:
- Browser-based client: Players looking for the full casino experience are best off launching the software from their PC or Mac browser – any modern version of Chrome, Firefox, Safari or Internet Explorer (among others) will do.
- Mobile device: A limited version of the client is accessible via mobile. Players can trial a smattering of games from an mobile optimized version of the main site, but in order to play for real-money, they must download either the Android or iOS (requires version 6.0 or later) app.
One other note: players must be physically located within the state of New Jersey to play real-money games.
Virgin Android / iOS NJ casino app
The Virgin Casino application can be downloaded directly from the site’s main page or from iTunes (iOS users only). Android users will have to allow downloads from unknown sources before they can install the software. This is usually as simple as navigating to your Settings and flipping a switch.
As far the app itself, it bears a strong similarity to its desktop counterpart, although it’s not without limitations.
A bevy of account management features reside in a easy to access, yet non-intrusive, menu located near the top-left corner of the app. From there, players can make deposits and withdrawals, access the help portal, view their VIP points and manage their responsible gaming settings. The site’s promotional schedule is accessible from the app, and the software provides real-time community jackpot updates.
All told, there aren’t many quality of life features that didn’t make the transition from desktop to mobile. Unfortunately, the same cannot be said about the game library.
Only 25 games of the main site’s 120+ games are playable on mobile. Of them, 19 are slot titles. There are also four single line video poker variants, a blackjack game and a roulette game.
Given the small selection of games, we’d at least expect the individual games themselves to run smoothly. Thankfully, most of them do.
Slot games run nearly as seamlessly on mobile as they do on a hardwired computer. Video poker games even outperform their desktop counterparts in some cases, although the hold buttons can be a bit sticky.
We ran into a few problems while playing Blackjack. Disconnects were common during hands, forcing a reboot to complete the game. Roulette functioned better, and the zoom feature worked nicely, allowing for the precise placement of bets on smartphones.
Server disconnects were practically non-existent, regardless of whether we were logged in via 4G LTE or Wi-Fi.
To conclude, the Virgin Casino app offers a stellar on-the-go gaming experience, that should appeal to gamblers who don’t mind the rather limited game library.
Virgin Casino operates under the Tropicana Casino & Resort iGaming license. The “Trop” has been a mainstay of the Atlantic City boardwalk since 1981, and is currently the city’s third highest grossing casino.
Tropicana linked up with London based online gaming company Gamesys in August 2013. Gamesys is primarily known as the driving force behind the JackpotJoy website, and the pioneer of real-money gambling games on Facebook. Earlier in 2013, the company acquired Virgin Games, with the goal of developing real money and social gambling games under the Virgin brand.
Virgin Casino was originally slated to launch in parallel with Tropicana Casino. However, the go-live date was pushed back to address withstanding geolocation and payment processing issues. These were resolved in relatively short order and the online casino went live in late January 2014.
Since, Gamesys has launched a variety of games through the Virgin Games brand, including live dealer games and the recreational player-friendly real-money poker game Wild Seat Poker. These game variants have yet to make their way to the New Jersey market.
Game selection at Virgin Casino NJ online
At 102 slot terminals, 14 table games, six video poker offerings and a bingo game, Virgin Casinos boasts a slightly more diversified game library than its sister site, Tropicana Casino.
However, compared to the market’s other heavy hitters, some of which now support over 200 titles, Virgin’s game library comes off as slightly underwhelming – especially in the slots department.
That said, recent additions to the table game lobby have helped bridge the gap. Factor in high payback rates on video poker and just enough exclusive titles, and there’s still a strong case for NJ gamblers to spend their gaming dollars at Virgin Casino.
Virgin Casino video poker
Virgin Casino currently offers six video game titles. Four are single line games with paybacks ranging from 99.98 percent to 99.54 percent. They are:
- Jacks or Better
- Bonus Poker
- Double Bonus
- Double Double Bonus
The Triple Play and Five Play variants offer some of the best pay schedules for multi-line games in New Jersey. The single best game available on these machines is Deuces Wild, which adheres to the Not-So-Ugly pay table (99.73 percent payback). Triple Double Bonus, Deuces Wild Bonus and Joker Poker (Kings or Better) also offer favorable pay schedules.
All single and multi-line games on Virgin Casino pay out a full 800 coins for hitting a Royal Flush, regardless of the denomination.
Blackjack at Virgin’s NJ online casino
Tropicana Casino and Virgin Casino support the same five blackjack games:
- Single Deck Blackjack
- Multihand Blackjack
- Atlantic City Blackjack
- Vegas Downtown Blackjack
- Vegas Strip Blackjack
Single Deck offers some favorable rules – BlackJack pays out 3:2 and the dealer stands on soft 17. On the down side, doubling is only allow on 9,10 and 11, there is no doubling after splitting, no re-splitting and no surrender. Also, there is no dealer hole card, meaning that naturals and insurance aren’t resolved until after players from performed their actions.
Atlantic City Blackjack offers better rules at the expense of an 8 deck shoe. This game allows doubling down on all cards, and splitting up to three times, expect on an Ace. A hole card is dealt and late surrender is permitted.
The two Vegas variants walk the middle line, offering slightly less favorable rules than AC BlackJack but dealing cards from 2-4 deck shoes. And Multihand Blackjack is just that, allowing players to wager on up to five hands at once.
Virgin Casino slots
Virgin currently spreads 102 slots, although this number will presumably increase overtime. All terminals are penny machines, with many offering bonus rounds and free spins.
Relative to other NJ online casinos the slot library is on the smaller side, but that hardly means gamblers will have trouble finding a game that suits their interests, especially now that Virgin offers a progressive jackpot machine (Wonderland), and a lottery scratchcard simulation (Scratchcard Shop)
Not to mention, community jackpots offer an added level of incentive for NJ gamblers that isn’t available elsewhere. The way it works is that if someone unlocks a jackpot, all recently active players will share a piece of a pie, with the total prize pool ranging from $1,000 – $10,000. Given that there aren’t that many players in the NJ market, sharepot winners stand to receive a reap substantial benefits from someone else’s good fortune.
There is only one slot title exclusive to Virgin Casino, Tiki Totems. However, a fair number appear exclusive to the Trop/Virgin network.
Featured titles include:
- Super Times Pay: Hot Roll
- Tiki Island
- Secrets of the Phoenix
- Jack Hammer
- Family Guy
- Nordic Heroes
Other games at Virgin online casino in NJ
Dice players will notice that Virgin offers Craps while Tropicana doesn’t. The game is not without its flaws, particularly its slow load times, but acts as a serviceable option in a market nearly devoid of dice games.
The casino also spreads two roulette games. Generally speaking, American Roulette should be avoided (house edge 5.3 percent), as the presence of two zeroes on the wheel has a strongly negative impact on the payback rate. A better option for players who feel comfortable wagering a minimum of $10 a spin is Single Zero Roulette, which offers a house edge of just 2.7 percent.
Other games include:
- Pai Gow Poker
- Baccarat (with commission)
- Fortune Teller Keno
Of these, Pai Gow Poker and Baccarat are fairly good bets, Keno and Hi-Lo less so.
The network has also rolled out a 90 Ball Bingo game. This game is spread in a social setting where players can chat with one another. Free games run every 30 minutes, and other games with buy-ins ranging from $1 to $5 are also available. Games feature multiple ways to win, and Super Jackpots – it’s just too bad the payback rate is so low. Play this game for entertainment purposes only.
Virgin casino online promotions
New player bonus at Virgin Casino
What you get
- $10 bonus cash, subject to play through requirements.
- Players that lose more than 90 percent of their initial deposit ($10 or more) within seven days of loading their account are refunded an amount equal to their net loss, capped at $100.
- Those who lose less than 90 percent of their first deposit, but still incur losses, will also receive a refund of $100 or the amount of their net loss, whichever is smaller.
The no deposit portion of Virgin Casino’s bonus is as straightforward as it gets – simply create an account and the casino will deposit $10 in your bonus account. These funds must be cycled through on any casino game within 30 days before they become eligible for withdrawal.
As far as the loss back bonus, that’s a bit more complicated but still relatively easy to grasp. Players that make a minimum deposit of $10 and incur any sort of loss within seven days, capped at $100, will receive that amount back as a cash rebate.
Note that only a player’s net loss is counted. For example if a player wins $20 during their first playing session, but loses $100 the next day, the net loss is equal to $80. In the absence of more playing sessions, that’s the amount that will be refunded – pending the player deposited at least that sum.
The loss back bonus may not be as potentially lucrative as a traditional match bonus, but it has two major variables going for it:
- It’s a cash bonus that can be immediately withdrawn
- Casual players have a strong chance of taking advantage of the offer. Comparatively, clearing a match bonus typically requires more time than what the average gambler can devote.
On the down side, players who break even or win won’t receive an extra dime, the only consolation prize being the winning session itself.
Virgin Casino VIP program
What you get
- Become a Virgin VIP and earn premier bonuses, special gifts and getaways.
- Earn V*Points by wagering real-money on VirginCasino.com.
Like its sister site, Virgin Casino celebrates loyalty via an exclusive VIP program. The parameters for entry aren’t specified on the site, but it’s safe assume that the monetary value of the kickbacks increase with the amount wagered on the site.
Regular benefits of becoming a Virgin Casino VIP include:
- VIP bonus offers, as well as birthday bonuses
- Luxury gifts
- Promotional events reserved exclusively for VIPs
- Exclusive prize drawings
- Dedicated casino host support
Virgin’s VIPs also receive a bevy of surprise gifts, including premium tickets to local shows and sporting events, all inclusive weekend getaways, luxury dining and other customized experiences.
Virgin also supports the virtual currency V* Points. These are earned by wagering on real-money games at the following rates:
- 1 point per $15 wagered on 90 Ball Bingo
- 1 point for every $40 wagered on slots
- 1 point per $100 gambled on any other game
Each V*Point has a cash value of $0.01. That’s pretty low even by online casino standards, equating to just 0.01 – 0.07 percent cashback, game depending.
In other words, if a strong cashback program is a top priority, consider shopping elsewhere. But if you tend to value spot bonuses, exclusive promotions and other freebies instead, then Virgin Casino should fit the bill.
Other recurrent promotions
- Daily spins: Players can play free games for a chance to win real-money spins. In order to qualify, players must first make a qualifying deposit of $10 or more. There are two free games to choose from, but only one can be played on any given day.
- Community jackpots: Through its community jackpots, Virgin Casino has added a layer of rewards and interactivity previously unseen in the New Jersey market. How it works is simple – players that play for real-money have the chance to earn a special key. Clicking on it may reveal a special jackpot. Should a jackpot be revealed then anyone who placed at least one real-money wager in the hour prior wins a slice of a sharepot. The sharepot’s value ranges from $500 – $10,000.
Cashiering at Virgin Casino
Virgin Casino offers a fair variety of depositing and withdrawal options, most of which boast high success rates.
Available deposit methods are:
- Online bank transfers – Recommended
- Instant e-Checks (ACH) – Recommended
- MasterCard/Visa credit and debit cards
- 7-Eleven PayNearMe
- Cash at the Tropicana Casino cage
Players have a great deal of flexibility in the amount they can deposit, ranging from just $5 all the way up to $10,000. Most deposits are processed instantly, the rest very quickly.
Withdrawal methods depend on which deposit vehicle was used to fund an account. To illustrate, players that use ACH can only withdraw via ACH, a physical check or cash at the Tropicana Casino cage. However, if a player deposits with a third-party processor such as Skrill, then funds can be withdrawn into the Skrill account.
Virgin is known for its lightning fast withdrawal speeds, with payouts often hitting accounts within just a couple of business days. Physical checks are the big exception to this rule, often taking 7-10 business days to receive by mail.
One significant limitation worth mentioning is that PayPal has yet to be included as a depositing option, although this may change in the near future.
Virgin NJ online casino customer support
There is no lack of ways to reach Virgin Casino’s support team, as the site offers 24/7 live chat, phone and email support. A handy FAQ that provides answers to most common questions is also available.
Response times for live chat and phone are generally speedy, and the quality of response tends toward the high side. Email is a bit more hit and miss, so it’s use should generally be limited to when an inquiry must be elevated to a higher authority.
In nearly all cases, Virgin’s customer care team will go the extra mile to answer questions, and treat all patrons with a fair degree of courtesy. No complaints here.
All Virgin Casino customer support team members work from the state of the New Jersey.
- Editor’s review
- Virgin Casino promotional code / signup bonus
- Virgin online casino NJ platform
- Game selection at Virgin Casino NJ online
- Virgin casino online promotions
- Cashiering at Virgin Casino
- Virgin NJ online casino customer support