What To Know About Your Account When Betway Temporarily Goes Offline March 11

Written By David Danzis on March 7, 2024
Image of a phone with the Betway Casino logo with a temporarily closed sign for a story on the operator shutting down March 11

Betway will be temporarily suspended so that the New Jersey online casino and sportsbook can undergo a system upgrade.

The “temporary maintenance period” will begin March 11, according to Betway. During that time, customers cannot access Betway, place any wagers or deposit or withdraw funds.

The upgraded platforms will feature “faster load times, new sports betting features, and general enhancements,” Betway said, no doubt as a way to help Betway further compete with the ever-growing NJ online casino and NJ sports betting industries.

What to know about your Betway account during shutdown

A Betway FAQ webpage has a lot of details so customers know what to expect.

For instance, Betway Casino NJ says all account balances “will be safe and no changes will be made.” All existing accounts will be accessible once the upgrade is complete.

What about sports bets that were placed before the maintenance period but settled during it? Betway says “any winnings will be added to your balance on the upgraded platform once the upgrade has concluded.”

Betway tells customers their login credentials will remain the same. Here’s an excerpt from the FAQ page:

“The login process will not change once the maintenance period/platform upgrade is complete. Once we are back online, you can load up the Betway mobile app or website, go to the login page, select your state, and enter your previously used email & password.”

Live progressive jackpots on Betway online casino will be paused during the upgrade. They will resume once the tech upgrades are done.

What to expect from Betway NJ once it returns

Temporary shutdowns are not uncommon for online gambling platforms. Betway itself underwent a similar transition in Pennsylvania in 2023 without any apparent issues.

So, what exactly is changing on Betway? Well, the digital operator says its new platform will offer a “world-class experience” for online gamblers in NJ.

Here are a few things Betway users will see:

  • Same Game Parlay
  • More Live (In-Game) Betting options
  • Additional promotional offers
  • Expanded live scoreboard & live stats for specific sports, games, and events
  • Expanded sports betting catalog
  • Faster load times
  • User-friendly interface & user experience
  • Bonus Bet Balance
  • Casino Bonus Balance
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David Danzis

David Danzis is the lead writer for PlayNJ. He is a New Jersey native and honors graduate of Rutgers University. As a newspaper reporter for the New Jersey Herald and Press of Atlantic City, David earned statewide awards for his coverage of politics, government, education, sports, and business. Today, he is PlayNJ’s Atlantic City “insider” and gaming industry expert on casinos, sports betting, and online gambling. David lives in Atlantic County, NJ with his wife and two children.

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